Many of the time people ask me Why should we use Value Stream Map instead of Process Map. Well, What separates a Value Stream Map from a Process Map is DATA. Value Stream Map helps you identify delay in terms of time, error rate may be in terms of percentage, no. of people involved, etc. whereas Process Map does not reveal these.

A Value Stream Map follows the object from start to finish which travels through the entire process. It helps track the bottlenecks in both between different process as well as within processes. It gives you a wholistic picture of your processes.

For example, think of a situation where you are a customer of a bank placed a request of a home loan. Why does your bank take so much time to process your application. If you get a chance to track your application throughout their processes how many hands and departments your application passes by, YOU will find where you application is waiting to be processes by next department or person in the process. The entire chain which your application travels for being processed is called Value Stream. The time it takes to process your application from start to finish until you receive the loan approval is called Lead Time.

Start building your Value Stream Map for your most crucial Product or Service. Here is the Step by Step Process to Create Your Value Stream Map.

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